Support
Thanks for playing Pixel Patch. If you hit a bug, have a question, or just want to tell us which pictures you'd like to see next, get in touch — a real person reads every message.
maximhoncharov@gmail.comQuick answers
How do I play?
Every picture is split into a handful of zones. Open one, pick a colour from the palette at the bottom, and tap the cells carrying that number. Drag to fill several in a row. Finish a zone and the next one opens — there is no timer and nothing to lose.
Is my progress saved?
Yes. Unfinished pictures wait for you in My Works, and everything is stored locally on your device. There is no account and nothing to sign up for.
Do new pictures need an app update?
No. New pictures and packs arrive over the internet on their own — open the game, and they appear in New within a few seconds.
What does the AD badge on a picture mean?
That picture opens after a short video. Watch it once and the picture is yours for good — it never asks again, even after you finish it.
What does Premium include?
Every pack and picture unlocked, no ads at all, and new content as it arrives. It is an auto-renewing subscription; the plans and prices are shown in the app before you buy anything.
I subscribed but the app still asks me to upgrade.
Open Profile and tap Restore purchases. That asks the App Store to confirm the subscription again — useful on a new device, or if the app could not reach the store on launch. You will not be charged twice.
How do I cancel?
Subscriptions are managed by Apple, not by us: Settings → your name → Subscriptions on your device, or Manage subscription in the game's Profile screen, which opens the same place. Cancelling stops the next renewal; the current period runs to its end.
I lost my progress after reinstalling.
Progress lives on your device, so deleting the app clears it. A subscription is the exception — it belongs to your Apple Account, so it comes back with Restore purchases.
Legal
The short version: we run no servers of our own and collect nothing about you. The long version is in the Privacy Policy and the Terms of Use.